The person who oversees the entire operations of the golf course is the general manager. He hires and manages staff, oversees the budget and implements marketing plans. At some courses, the general manager is also a PGA teaching professional.
Head Golf Professional
The golf course’s head pro usually oversees the golf shop operations and the golf teaching staff. She is almost always a certified class-A PGA professional and generally has been an assistant professional or a staff teaching professional at a golf course or driving range.
PGA teaching professionals are sometimes called assistants and work underneath the head pro. Many of them teach, work in the golf shop and coordinate golf course events and tournaments. These staffers are many times certified PGA professionals or in the PGA apprentice program.
To become a golf course superintendent, or head greenskeeper, you must have an education in agronomy or turfgrass management. The job is to take care of all the different varieties of grasses, trees and shrubs on the golf course, to manage the landscape crew and to handle the obstacles (heavy rains, storms, obsessive heat) Mother Nature may bring. The superintendent also oversees the budget for care and maintenance of the course and grounds.
Mainly at private golf clubs, someone is needed to oversee caddy operations, train caddies and coordinate caddy work. That person is the caddy master. His biggest job is to manage the course caddies, coordinate their work schedules and develop training programs for the caddies.
Starters and Rangers
To help manage tee times and player start times, and to help facilitate play around the course, golf clubs hire starters and rangers. The starter is the first tee’s gatekeeper, managing the tee times as players begin their rounds. This position requires organizational skills and a personable demeanor, as starters welcome golfers to the course. Rangers manage play around the golf course by keeping tabs on pace-of-play and helping assist players with such things as misplaced clubs or a lost ball. Many starters and rangers are paid on an hourly scale.
Food and Beverage Manager
If the golf course has dining, bar or banquet facilities, there is likely a position for someone to manage this part of the golf club’s operations. The food and beverage manager oversees dining and food budgets, orders needed supplies, manages food staff and helps to coordinate special course events, such as golf outings. She may also work as a sales associate to help promote the golf course’s dining or banquet facilities.